Please check all pre-shipment photos , and descriptions
carefully. We are very happy to provide more photos when requested. We will
also help if you would like more photos for authentication purpose pre sale but
please indicate so when requesting.
If you receive your item, significantly not as described
please contact us immediately (or within 24 hours) and we can assess the
situation together.
You as the buyer have 7 days to decide whether you would
like to return the item you bought from us; if you decide to return packages:
a) Steps to return package
You, as a buyer, must notify us that the packages are to
be returned, prior to the item being sent. This notification must be in writing
to Gmail: [email protected] or WhatsApp +84 782766445. The goods must
then be returned within 14-20 calendar days from the date we acknowledge your
intention to return. The item must be returned to us to provided address by a
fully insured to the value of the goods, trackable and signed for method, and
the tracking number provided to us.
Return or Exchange:
Order #:
Merchandise description(model,quantity):
Name:
Address:
Email:
Please leave all the security tags attached and not
tampered with while you inspect the item; as if removed; the return will not be
accepted. The item must be in the original condition which the item was sent
out to you in. The item must be unworn.
b) The Buyer will be liable for the cost of return
shipping inclusive of any Customs Costs incurred, and of remedying any damage
to the Goods returned where such damage has, in the opinion of us, been caused
by the goods being inadequately packaged by the Buyer or through the Buyer’s
fault.
c) Other Unreturned orders:
Package is broken during shipping, but items are good (We
will compensate you relevant losses).
Items are broken after using (Can be repaired, charges
will be covered by you).
Items have been washed, worn or altered.
You received the items more than 7 days.
Package is blocked in customs
Please also refer to our terms & conditions for refund process.